Kishi Creations Terms for Designing and Printing


Payment Terms

Due to our quick turnaround, full payment must be paid in full prior to printing any service(s). 
All Payments are Non-Refundable.

Schedule

Kishi Creations goal is to print all jobs according to our schedule. Our schedule is only an estimate. If for some unforeseen reason Kishi Creations is late with a job we reserve the right not to be held liable for any lost of income or incurred cost sustained by any client due to unexpected delays. Our turnaround schedule is only a guidline. We will notify as soon as possible with any changes in delivery schedule.

Cancellations

Kishi Creations has a no refund policy. Canceled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day that your order was placed. No cancellations will be given for orders canceled after 3pm of the same business day the order was placed. All sales are final. Print credits may be used within a 30 day period from the time the order was first created.

Estimates

Prices posted on our website and in store are subject to change without notice. Written estimates are good for 15 business days.

Design Services

Kishi Creations agrees to provide the client with a layout prior to printing graphic design specified by the client's order. Kishi Creations agrees to keep the client informed of any additional services that are required and obtain the client's prior approval for any services that may cause a change in the  balance due.

Accuracy

Kishi Creations can not be held liable for any mistakes at the completion of printing. It is the client’s sole responsibility to review the proof and make any and all changes prior to printing. All orders must be pre-approved. Kishi Creations will provide the client with a proof via e-mail. ONCE CLIENT APPROVES JOB FOR PRINTING, NO ADDITIONAL CHANGES MAY BE MADE.

Pre-designed Artwork

Kishi Creations is not liable for the accuracy of any "pre-designed" artwork submitted by the Client. It is the Client's sole responsibility to proofread artwork and submit materials that are fully approved and print ready.

Printing

Kishi Creations will reproduce color as closely as possible, but cannot exactly match color and density because of limitations in the printing process.

Shipping & Postal Delivery

In the event the client requires delivery and/or shipping, Kishi Creations will send the job using third party companies such as Fed Ex, UPS or a courier service. In the event that a third party shipper is used Kishi Creations can not be held responsible for lateness and/or damage to the client's job. Clients will be held responsible for all fees incurred for delivery and/or shipping.  It is the client’s sole responsibility to purchase insurance of package prior to shipping. Kishi Creations has no control over the U.S. Postal Service, United Parcel Service or any other common carriers' delivery schedules and cannot guarantee when mail or shipments deposited with or released to these carriers will be delivered.

Right to Refuse

Kishi Creations reserves the right to use its sole discretion in refusing to design and or print anything it deems improper or known to be illegal.

Indemnification

The customer will indemnify and hold harmless the printer, Kishi Creations, its subsidiaries, agents, employees, officers and/or parent company, from any and all loss of income, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted, whether known or unknown, against Kishi Creations on the grounds that said printing violates any copyright or any proprietary right of any person or entity.

Returned Checks

There will be a $35 charge for all returned checks.  Payment must be made prior to the receipt of product(s).

Samples

Kishi Creations reserves the right to distribute free samples of the Client's printed material. Kishi Creations may use client’s product for samples and/or marketing purposes.

Pick-Up Refusal

Orders left at Kishi Creations for more than 15 days will be considered abandoned and will be recycled.

Taglines

Kishi Creations reserves the right to tag all orders. You may request to have it removed for a cost of $25 per file.

Tagline: Design & Print | www.KishiCreations.com | 240.468.8964

By placing an order with Kishi Creations, you are agreeing to all of our terms and conditions.  If you have any questions or concerns please direct them to our Sales Department at 240.468.8964.

Online Orders

All online orders are held under the same policy as above. NO REFUNDS WILL BE ISSUED. NO JOBS WILL BE PRINTED WITHOUT DIGITAL PERMISSION FROM CLIENT.
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